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Frequently Asked Questions
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Q: What is the return policy at Faiths Home Made Haven?At Faiths Home Made Haven, we embrace the principle of "Service as It Should Be." We believe honesty is the best policy, which is why we have designed the most generous, fair, and transparent return policy for our customers. If you are not completely satisfied with your purchase, you can return the product within 30 days of receipt for a full refund or exchange. To initiate a return, please contact our customer service team, who will guide you through the process. We ensure that every step is clear and hassle-free, reflecting our commitment to providing a seamless shopping experience. For more details on how we ship or exchange products, or how we secure your personal data, please visit our store policy section on our website. If you have any questions, do not hesitate to get in touch with us.
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Q: How does Faith’s Home Made Haven ensure the privacy and security of my personal information?At Faith’s Home Made Haven, the complete satisfaction of our customers is our top priority, and that includes ensuring the privacy and security of your personal information. We store your data securely on our servers and implement stringent security measures to protect it against unauthorized access. Furthermore, we adhere to a strict privacy policy that guarantees we do not share your data with other vendors. Rest assured, when you shop with us, your information is handled with the utmost care and confidentiality.
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How Can We Assist?We make Homemade Treats & Sweets, Delicious cakes, cookies, and more! Made with love in Lebanon, VA ❤️ At Faiths Homemade Haven we guarantee complete satisfaction of our customers is our top priority. Check out some of our frequently asked questions below to get the information you’re looking for. Contact us with any other thoughts or questions.
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Return PolicyAll items are non-refundable. Returns not accepted. All sales are final.
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Q: What should I know about the shipping and delivery process at Faiths Home Made Haven?At Faiths Home Made Haven, we strive to ensure your items are delivered in a timely and efficient manner. Please allow 7-10 business days for processing time. Items will be shipped in the order they have been processed. Shipping times are determined based on the shipping carrier's delivery service and your specific zip code. Due to increased demand, processing and shipping times may experience delays. We will notify you of any delays or updates regarding your order. Your patience and understanding are greatly appreciated.
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