At Shriners, we want to ensure that all our patrons fully understand our refund policy. Please note that all donations and purchases made are considered final, and we are unable to process refunds once a transaction has been completed. We encourage our customers to carefully review their orders before finalizing purchases. If you have any questions or concerns regarding our policies, please reach out to us for clarification. Your trust and satisfaction are important to us.

All items are non-refundable. Returns not accepted.  All sales are final.

At Shriners, our Refund Policy is crafted with you in mind. We want to make sure you have all the information you need to understand our refund process, including when you can request a refund within 30 days and whether it will be full, partial or non refundable. Our policy outlines the specific conditions under which refunds are issued and that is proof of defective physical products only.  Under no other circumstances will refunds be issued.  Feel free to discuss any inquiries with us regarding our refund policy—we are here to help!